Сonstructing a system of integrated control of aviation safetyas a key element of airport service quality
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Date
2021
Journal Title
Journal ISSN
Volume Title
Publisher
ТЕСHNOLOGY СЕNTЕR
Abstract
The scientific-practical basis of the quality of passenger and clientele service at the airport were studied. This was prompted by the need to determine the role of aviation safety (AS) and its impact on the quality and competitiveness of airport services. It was proved that within the framework of the system, quality monitoring is performed in the areas of the service of aviation safety (SAS). As a result of research, a quantitative assessment of the level of aviation safety of the airport, which is the basis for making a relevant management decision in the analysis subsystems, was determined. Management , in this case, implies the system of measures to improve the activities of the SAS.
Description
Keywords
авіація, безпека, управління, якість, aviation, safety, management, quality
Citation
Valko А., Soloviova O., Volkovska G., Herasymenko I. Сonstructing a system of integrated control of aviation safetyas a key element of airport service quality // Eastern-European Journal of Enterprise Technologies. – Kharkiv, ТЕСHNOLOGY СЕNTЕR - 2021. - VOL 4. - №3 (112). - P. 13-26.