Політ. Організація перевезень і управління на транспорті

Permanent URI for this collectionhttp://er.nau.edu.ua/handle/NAU/58639

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Browsing Політ. Організація перевезень і управління на транспорті by Subject "airline"

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    Digitization in airport operations
    (National Aviation University, 2023-04-04) Slynchuk, Vlada; Ivannikova, Viktoriia; Слинчук, Влада; Іваннікова, Вікторія
    Digitalization is a general term for the digital transformation of society and the economy. It describes the transition from the industrial age and analog technology to the age of knowledge and creativity, characterized by digital technology and innovation in digital business [1]. Digitization has become an essential aspect of airport operations in recent years.
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    Enhancing airline operations with AI-powered CRM: current challenges and future opportunities
    (National Aviation University, 2023-04-04) Steniakin, Ivan; Стенякін, Іван
    In today's highly competitive airline industry, airlines are constantly seeking ways to improve their operations and provide a better customer experience. One way that airlines can achieve this is by leveraging the power of artificial intelligence (AI) in their customer relationship management (CRM) systems. This article will explore the current challenges and future opportunities of enhancing airline operations with AI-powered CRM.