(National Aviation University, 2023-04-04) Steniakin, Ivan; Стенякін, Іван
In today's highly competitive airline industry, airlines are constantly seeking ways to improve their operations and provide a better customer experience. One way that airlines can achieve this is by leveraging the power of artificial intelligence (AI) in their customer relationship management (CRM) systems. This article will explore the current challenges and future opportunities of enhancing airline operations with AI-powered CRM.
